AI Mails: AI-drafted replies to guest emails

Length 1:02 · The AI drafts the reply to a guest email, in the guest's language, with the booking's details. The front desk reads, edits and sends.

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Guest emails arrive inside StaySync, without the front desk opening Gmail. StaySync finds by itself which booking the message belongs to and, with one click, the AI prepares the reply in the guest's language, with the booking's real details.

The desk can add a short instruction (e.g. «transfer €35 for 2 people»), reads, edits if needed and sends. Nothing leaves without approval. A Czech guest? One phrase and the reply is written in Czech.

What the hotel gains

  • The front-desk inbox inside StaySync
  • The booking recognised automatically from the guest's email
  • A suggested reply in the guest's language, with the booking's details
  • An optional instruction for whatever the AI needs to know
  • Sent only with the front desk's approval

In this video

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