Front desk, guests and cash book — on one screen.
From the front-desk computer or from your phone, StaySync organises reservations, the room plan, check-in, payments and guest communication — so your team spends its time with guests, not paperwork.
- Desktop, tablet & mobile
- Nothing to install
- Powered by AI
- Connected to CloudHotel
A day at the hotel with StaySync
Real screens, not mock-ups. Pick where you want to start.
The whole hotel in your pocket.
StaySync has no cut-down «mobile version». It is the same application, designed for touch: whatever you do at the desk, you can do from the corridor, the pool or home.
- One-tap check-in & check-outArrivals, departures and settling the bill from the phone.
- A touch-friendly room planSee gaps and availability, open any booking.
- Notifications as things happenNew booking, payment, guest request, review.
- On your home screenOpens like an app — no App Store.
Everything a hotel needs, without ten different programs
All of this lives in the same application — on desktop, tablet and phone.
Front desk & operations 9
Room plan
Drag a booking to another room, move rooms mid-stay, see gaps at a glance.
Reservations & availability
A new booking in under a minute, multi-room stays, live availability.
Automatic booking import
Tour-operator bookings from email and rooming-list PDFs, with the guest's requests.
Shift LogBook
Shift notes and guest history; a heads-up for arrivals with a history.
Waiting list
A notification as soon as a room opens up for someone waiting.
Check-out & cashier
Settle per room, no-shows, early departures and the daily cash report.
Guest communication 6
AI Mails
Suggested replies to guest emails, written with the booking's details.
Automatic emails in 5 languages
Confirmation, pre-arrival, room ready, balance, review — in the guest's language.
Personal guest portal
Booking, payment, extras, Wi-Fi and change requests — no app, no password.
Chat with the front desk
Guests write from the portal, the desk answers from StaySync.
Guest profiles
Stay history, returning guests, extra charges, billing details.
Guest surveys
Ratings per room, during and after the stay — and a comparison of the two.
Sales & distribution 9
Quotes
Quotes with online acceptance and deposit; multi-hotel quotes too.
Online payments
Viva Wallet and ePay: deposits, balances and payment links.
Loyalty
Members, tiers and a member rate on direct bookings.
Vouchers & discount codes
Gift cards, credit balances and promo codes.
Tour-operator contracts
Contract rates and allotments that hold rooms until the booking arrives.
Contract proposal & offer
A contract price from your own data — and it learns from every new entry. An offer in one click, online acceptance.
Transfers, rentals & excursions
Guest requests to partners, quotes and payment.
Market rates
Track competitor prices for your dates.
Management & finance 9
Cash flow
Income, expenses, accounts, debtors and tour operators in one ledger.
Suppliers
Invoices, payments and each supplier's balance.
Payroll & social security
Statements read from the accountant's PDF, balance per employee, contributions per month.
Reports & costing
Occupancy, ADR, same-day-last-year, cost per night, year-end close.
Pass POS & digital menus
F&B orders charged to the room, QR menus in several languages.
Smart Hotel: lights & automations
Lights and relays, live temperatures, shortcuts and «WHEN → THEN» scenes.
Notifications
In-app bell and Telegram for bookings, payments and requests.
Many hotels, one account
Roles and permissions per user, switch hotel in one click.
See each feature in action
Short videos with real StaySync screens. New ones are added all the time.
3:21
VideoThe StaySync walkthroughA day at the hotel in three parts: the front desk (dashboard, room plan, a new booking), the guest (email and personal portal) and the arrival (check-in with a signature on the tablet).
1:02
VideoAI MailsThe guest's email lands in StaySync, the booking is recognised by itself and the AI drafts a reply in the guest's language, with the booking's details. Nothing is sent without the front desk's approval.
2:00
VideoQuotesFrom the guest's request to a booking: the desk builds the quote in a minute, the guest accepts it on their phone and the booking creates itself, with a room and a deposit.
1:13
VideoSurveys & LogBookGuests answer the survey on their phone during the stay, the rating reaches the front desk at once and everything comes together on one page: per question, room, channel and board — and in the guest's LogBook for the next stay.
1:54
VideoHousekeeping & maintenanceThe front desk builds the cleaning plan, the housekeeper works from her phone with a checklist, and «room ready» reaches everyone — faults too, all the way to the technician.
1:55
VideoFront-desk tablet & signatureThe front desk sends the booking to the tablet with one click. If the room is not ready, the guest leaves an email and a mobile; if it is, they give their details, GDPR consent and a signature — and check-in happens by itself.
1:28
VideoTour-operator contractsUpload the operator's PDF and StaySync reads the season, release, room types and prices. The allotment rooms are held on the plan until the real booking arrives.
1:21
VideoBooking EngineThe guest books directly on the hotel's page: rooms that fit, photos, extras and a deposit. The booking appears in StaySync at once.
1:09
VideoLoyaltyThe member signs in with a code sent by email and books at the member rate, redeeming points. The hotel sets tiers, discounts and perks and sees every member on one card.
1:04
VideoVouchers & discount codesGift cards and cancellation credits with a code and a QR, redeemed on a new booking — and discount codes the guest types on the booking page.
2:24
VideoContract proposal & offerA tour operator asks for rooms. StaySync's pricing algorithm analyses the hotel's own last-year data and proposes a floor, a target and a starting price, with the reasoning — and it learns from every booking, contract and season you record, so each next proposal rests on more data. One click turns it into an offer, the operator accepts it online and the contract is registered automatically.
1:49
VideoSmart Hotel: lights & automationsLights, relays and sensors on one screen: live boiler, solar tank, freezer and wine-cellar temperatures, one-tap shortcuts and «WHEN → THEN» automations that run by themselves.
Sign in to your hotel
Front desk, management, partners and staff all use the same sign-in page.
Before you start
Does it replace my PMS?
Not necessarily. StaySync runs on its own or alongside CloudHotel, keeping reservations, rooms and payments in sync.
Do I need to install anything?
No. It runs in any browser — desktop, tablet, phone — and can be added to the phone's home screen like an app.
Does it really work on a phone?
Yes. It is the same application as on the desktop, designed for touch too: check-in, check-out, room plan, bookings and notifications.
How do we get started?
We set the hotel up together with you: rooms, channels, rates, email texts and users. Then your team simply gets to work.
Where is the data stored?
On servers in the European Union (Germany), with frequent encrypted backups. See the Privacy Policy.
Shall we look at it for your hotel?
Write to us and we will arrange a short walkthrough with your own rooms and channels.
Request a demo info@staysyncapp.gr